Privacy Policy

FlueCare Masters is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information both online and during the course of providing chimney and flue services in Melbourne.

Information Collection

We collect information such as your name, contact details, address, and service history when you engage with our services, submit inquiries, or interact with our website. This information is used only to process your requests, deliver services, and communicate with you effectively.

Use of Information

• To confirm appointments and manage service delivery
• For billing, record-keeping, and legal obligations
• To improve our services and respond to your feedback
• For marketing only when you have provided consent

Data Protection

Your information is stored securely and is accessible only to authorized personnel. We do not share or sell your personal data with third parties except as required by law or with your explicit permission.

Your Rights

You have the right to request access to, correction, or deletion of your personal data. Contact us at [email protected] for privacy-related requests.

This policy is reviewed regularly and updated to reflect changes in laws and technology. The latest version is always available on this page.