Frequently Asked Questions
Your questions about chimney cleaning and safety, answered by Melbourne’s trusted experts.
Common Questions
How often should my chimney be cleaned?
For most homes, we recommend annual cleaning, especially before the winter heating season or after heavy usage.
What are the signs my chimney needs servicing?
Slow-burning fires, smoke backing up, or visible soot around the fireplace are all signs your chimney may need cleaning or inspection.
Does cleaning create mess inside the home?
No! We use advanced containment and cleanup methods to leave your property spotless after every service.
Are your technicians certified?
Yes, all FlueCare Masters team members are certified and undergo regular training in safety and compliance.
Do you service commercial properties as well?
Absolutely! We offer tailored maintenance and cleaning contracts for businesses of all sizes.
Need More Help?
If you can't find your answer here, our support team is always ready to help. We pride ourselves on clear, friendly communication and fast response times — most inquiries are answered within one business day.
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